Frequently Asked Questions


Where is the Jade Museum Located?

The Jade Museum is located in the central avenue, west side of the Democracy Plaza (Plaza de la Democracia) in San Jose, Costa Rica. The museum’s offices are found on the fifth floor in the same building.

What is the Museum’s admission fee?

  • Nationals
    National adults $5
    University Students $2
  • Exemptions
    National school or high school students
    National senior or disabled citizens
  • Non-nationals
    Adults $ 16
    Students with student card $ 5
    Under 10 years of age, exempt

What is the Museum’s schedule?

It’s open from Monday through Sunday, opening hours 9:00 a.m. - 5:00 p.m.

Does the Jade Museum have brochures?

Brochures in English and Spanish are available to the public that will help them as a guide for the visit, with a short explanation of the rooms. You may also find books about Jade and the Museum’s history at the shop.

Is there a shop at the Museum?

Yes. In our shop you may find souvenirs of the Museum, replicas in jade and promotional articles (pencils, pens, key rings, caps, etc.)

Does the Museum offer guided visit services?

The guided visit of the museum costs $60 and must be requested and coordinated by email: museodeljade@ins-cr.com.

Why using a flash for taking pictures is not allowed?

The luminosity emitted by the flash causes deterioration of the pigments used to decorate the pottery pieces, mainly. Therefore, not using the flash is considered a preventive measure for their conservation.

What does a collection room mean?

The collection room is the place where those archaeological objects not forming part of the permanent exhibition are placed. The location is shown in shelves arranged according to their archaeological region, typology, and raw material, which may be accessed by visitors. This collection is in transit, serving researchers as input and as backup for temporary and itinerant exhibitions.

Why do purses, water bottles, pencils or pens have to be left on the cloakroom?

All these implements have to be left in a space destined to safeguard purses, briefcases or backpacks, better known as cloakroom, to be allowed to enter the rooms. The reason is a bottle of water could be opened accidentally and its contents spilled over the showcases, touch screen displays or objects exposed outside of the showcases, which compromises their state of conservation and damages technological equipment. Similarly a very big purse could accidentally throw one of the pieces to the ground, when the person carrying it turns around or a pencil or pen scratch the cards or pieces. It’s necessary to remember that once these archaeological pieces are damaged or get lost it’s irreversible, meaning they can’t be recovered or repaired so an important piece, silent witness of time and our ancestral history would be lost; hence the stringent conservation measures applied.